Approval Process


A user, who is not an admin or HOD or Approver, can not publish any record in the QMS system without it is being Approved by Authorised Users. Every Custom Form created within the QMS Sysyem inherits application's Approval System by default.

Every Custom Form created will always have Approval Panel at the bottom. A user whichout approving authority will see the Approval panel as below.

qms record approval panel

A user who is either admin or HOD or Approver will the Approval Panel as below

qms record approval panel for admin


Admin/HOD/Approvers may or may not send any record created to any other user, however, if the process requires them to send the records to some other user for apprval, they can manually do so from the Approval Panel, by selecting another Approver and not Publishing the record.

Approval Mode

Sender can chose the appoval mode & type while sending any record for the approval. If the mode is View Only, Approver will be redirected to View Page of the Record, where approval will see the record and choose next action. In the mode it Edit, then Approver will be sent to Edit Page of the record, where Approver can make neccessory Edits to the records and perform the next action.

qms record approval mode & type

Approval Type

If Approval type is Any, any of the approver can approve and publish the record. If Approval Mode is All, then everyone in the Approval Process who are in a loop must approve the record.

Sending Record For Approval

Whenever user is adding any record, Approval Panel will be dsiplayed at the bottom of the record. You can select approver/s add his/her comments and click submit.

sending qms record for approval


System will automatically generate the approvers list
Users/Employees marked as Admins, HODs, Approvers will be listed in the list
Users can chose any of the available appervers as per the process defined by the organization

Dashboard Notification

Once the record is sent for the approval, approver, to whom the record is sent, will get the email notification on his/her email address as well as it will be shown on the user's dashboard under Approval panel.

QMS Dashboard Notification

When user clicks on "View", record's view page will open. At the end of the record, Approval Panel will be displayed. User then chose to respond by either approving the record, rejecting the record or sendinf the record back to the preparer.

Customer View


Select "Approved" if you want to approve the record. It will publish the record and sender will receive an email stating that record is approved & pubished.

Chose either Pending if you want to send the record back for reasons like, incorrect or missing data or additonal explaination required etc.

When the response is received, it will be available on user's dashboard under "Approval Responses" panel (and not under "Approvals" panel).

Customer View

Click on View to goto the record for addtional actions. This will open the View page or the record. At the bottom of the page, Approval Response Panel will be available. User can add his/her reply and click Respond

Approval Reply

Reponse & Reply cycle will continue as long as record is Approved or Rejected.

Approval Reply

Response / Reply Thread

Approval Reply

Approved Record

Approve Record


When someone wants to approve the record, that user MUST select the Approved Checkbox to mark the record as approved.

Which the user checks the approved checkbox, system will add that user as "Approver" and will publish the record automatically.

Sender will get the email stating that the record is approved.

Next: Document Management



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More Features



With ONLYOFFICE™ Editors, you have complete control on your documents without loosing any formatting unlike online web-based HTML editors.


Document Version Control

Each and Every QMS document created/ uploaded in the QMS is Version Controlled and Access Controlled and follows all the Document Management best practices.



Add password to secure your PDFs while you download them. System records every downloads with issue number & timestamps along with user details.



HTML forms created are automatically version controlled, ready with required validations as well as design/ layout you choose while creating these HTML forms.


Access Control

Each of these forms are either linked with the QMS document and by default inherit access restrictions based on document access.



Every form created, by default follows system's approval system. Users with limited roles, cannot publish any record in the system unless that record/ document is approved by HoDs or Administrators.


Lossless Migration

With ONLYOFFICE™ Editors, you can preserve all your formulas and sheets in your spreadsheets.


Upload / Create

Simply upload the existing documents/ spreadsheets/ presentations to create the document or spreadsheet.


Scheduled Data Entry

You can easily create spreadsheets, documents, formats etc and share with users within the system for scheduled data entry, eliminating efforts of printing and distributing these documents manually.


Centralized Data

Users can open these shared documents from within the system, add their data and save them onto the system without any need to download/ upload. All data is stored in a singled location and can be accessed secuerly.


Drag and Drop

To store this data in SQL format instead of Document format, you are free to build HTML forms within the system by using our Drag-and-Drop feature.


Digital Signature

Digitally sign all your QMS document while downloading them in PDF format. You can draw your signature or upload existing signature to the system.

What Clients Say?

The FlinkISO Online System certainly has revolutionized our business, it certainly allows us to work "smarter, not harder".

The online tracker, database, reports and graphs etc, have outperformed our initial system.

All the documentation is accessible at the press of a button, needless to say we are proud to be affiliated with you and with this level of professionalism.

Mrs. V. Donjeany
LEPRO Corporation CC, South Africa.

We have been using FlinkISO as our Quality Management Software for the past few years and we are extremely satisfied with the software and services offered.

The support team installed the software for us and worked with us to customize our Quality Management website which made the transition from a paper-based system to an online one effortless.

They always respond promptly to any questions or inquiries and have processed our web customization requests with speed and reliability.

I would highly recommend their services.

Priyangi Perera
Pro-Lab Diagnostics, Round Rock, Texas.

Siemens Ltd.
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    On Cloud

    Start your 45 days On-Cloud QMS trial. No payment required. One free training session included. Live chat & email support.


    On Premise

    Download Free Quality Management Software On-Premise Edition. Installation, Training, Support Services on-demand.

    Free Download