User Access Control

Roles & User Access

Users are divided into following categories

  • Admin Users : Full access
  • Approvers : Can approve records sent to them
  • HODs : Can access records in branches & departments only
  • Users : Limited access

Role Description
Admin Admin users will have full access to the system. They can create another admin users, add masters, view records added by all users in all branches & departments and are default approvers.
Approvers When you create users from employees, users inherit employee's branch/department as well as departmental role.

A user, where employee is defined as "Approver", is by default added as "Approver".

Any user from any branch, department can send records to these approvers for approvals.

Approvers can edit/delete records sent to them for approvals.

However Approvers can not by-default view any records unless and untill such records are from the branches assigned to them.

HODs Users are added as HODs if the employee is set as HOD.

These users can access records from the branches & departments assigned to them.

These users, by-default inherit branch & department from Employee.

You can assign additional branches to these users, from User's Edit page.

Once you assign additional branches, these users can see records created by other user from those branches as well.
Users When user is added without any of the above roles, these users can access application with limited rights.

These users can access only specific section of the application which is assigned to them.

Role of these users are manily adding data to the application.

These users manily derive the access from the documents or processes shared with them.

When user's create a document, each document needs to be shared with other users. If any document is shared with these users, they can view this document. User's who create the Document/ Process can decide with whom that document is shared form Document Sharing panel available on Document Add page. (see below)

QMS Document Sharing

When such document is shared with the user, user can view/download these documents.

User's also get to see these documents in Menu as well as on the Dashboard, if the document required Schedule Data Entry by the users.

QMS Document Dashboard

These users will not be able to access any other Document/ Processes/ Forms etc unless they those Document/ Processes/ Forms are explicitly shared with them.


Approval process is not available for adding master records.

Next: Standards & Clauses



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More Features



With ONLYOFFICE™ Editors, you have complete control on your documents without loosing any formatting unlike online web-based HTML editors.


Document Version Control

Each and Every QMS document created/ uploaded in the QMS is Version Controlled and Access Controlled and follows all the Document Management best practices.



Add password to secure your PDFs while you download them. System records every downloads with issue number & timestamps along with user details.



HTML forms created are automatically version controlled, ready with required validations as well as design/ layout you choose while creating these HTML forms.


Access Control

Each of these forms are either linked with the QMS document and by default inherit access restrictions based on document access.



Every form created, by default follows system's approval system. Users with limited roles, cannot publish any record in the system unless that record/ document is approved by HoDs or Administrators.


Lossless Migration

With ONLYOFFICE™ Editors, you can preserve all your formulas and sheets in your spreadsheets.


Upload / Create

Simply upload the existing documents/ spreadsheets/ presentations to create the document or spreadsheet.


Scheduled Data Entry

You can easily create spreadsheets, documents, formats etc and share with users within the system for scheduled data entry, eliminating efforts of printing and distributing these documents manually.


Centralized Data

Users can open these shared documents from within the system, add their data and save them onto the system without any need to download/ upload. All data is stored in a singled location and can be accessed secuerly.


Drag and Drop

To store this data in SQL format instead of Document format, you are free to build HTML forms within the system by using our Drag-and-Drop feature.


Digital Signature

Digitally sign all your QMS document while downloading them in PDF format. You can draw your signature or upload existing signature to the system.

What Clients Say?

The FlinkISO Online System certainly has revolutionized our business, it certainly allows us to work "smarter, not harder".

The online tracker, database, reports and graphs etc, have outperformed our initial system.

All the documentation is accessible at the press of a button, needless to say we are proud to be affiliated with you and with this level of professionalism.

Mrs. V. Donjeany
LEPRO Corporation CC, South Africa.

We have been using FlinkISO as our Quality Management Software for the past few years and we are extremely satisfied with the software and services offered.

The support team installed the software for us and worked with us to customize our Quality Management website which made the transition from a paper-based system to an online one effortless.

They always respond promptly to any questions or inquiries and have processed our web customization requests with speed and reliability.

I would highly recommend their services.

Priyangi Perera
Pro-Lab Diagnostics, Round Rock, Texas.

Siemens Ltd.
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    On Cloud

    Start your 45 days On-Cloud QMS trial. No payment required. One free training session included. Live chat & email support.


    On Premise

    Download Free Quality Management Software On-Premise Edition. Installation, Training, Support Services on-demand.

    Free Download