Application Support
Application support is crucial during implementation of any software. While we are making sure that all the relevant material like manuals, help videos and forum is available free for all our users, but nothing can replace direct personalised priority support by experts. Our users can either avail service based support, short-term or long term support.
Service based support
Installation: We will help you in FlinkISO application installation along with ONLYOFFICE Doc Server installation on your server.
Training: Training will include introduction to the application, user & access control management, document management, HTML form creation.
Enterprise support
We also provide short-term to long-term support. You can choose between our Startup Plan or Annual Support (Enterprise Edition available with both Annual License Based and Perpetual License based) depending upon your budget and requirement. All these plans would include :
- Application Installation & Setup
- Initial documents upload & form creation
- Additional document and form creation if required
- Online training (2 sessions in year)
- Priority support via email/phone/chat
- Additional support per man day basis
- Free access to FlinkISO API
- Free access to ONLYOFFICE Community server
What Clients Say?
Testimonials
The FlinkISO Online System certainly has revolutionized our business, it certainly allows us to work "smarter, not harder".
The online tracker, database, reports and graphs etc, have outperformed our initial system.
All the documentation is accessible at the press of a button, needless to say we are proud to be affiliated with you and with this level of professionalism.
Mrs. V. Donjeany
LEPRO Corporation CC, South Africa.
We have been using FlinkISO as our Quality Management Software for the past few years and we are extremely satisfied with the software and services offered.
The support team installed the software for us and worked with us to customize our Quality Management website which made the transition from a paper-based system to an online one effortless.
They always respond promptly to any questions or inquiries and have processed our web customization requests with speed and reliability.
I would highly recommend their services.
Priyangi Perera
Pro-Lab Diagnostics, Round Rock, Texas.
