Corrective Preventive Actions
Widely known as CAPA. They are divided into 3, Corrective Plan, Preventive Plan or Both (Corrective & Preventive Plan).
While creating CAPA, system will auto generate unique CAPA number. You can add capa directly or from internal audits, customer complaints, or while aded NCs.
By default system has following sources:
- System Failure
- Document Control
- Wrong Instructions
- Contractor/Supplier fault
- Operator Fault
You can add categories like
- Non-Conformity from Audits
- Suggestions for Improvement
- Notices from external parties
Once you successfully generated the CAPA, you can assign investigation to other users along with target dates. Users will be notified with email as well as notification on a dashboard along with details and target date. Users can then add investigation report. Users can upload related files/documents to their investigation report.
Root cause analysis
Similar to investigations, you can assign root cause analysis to users. They will get notification via email & dashboard. They can add the root cause and upload related document.