On Cloud/On Premise

Flexible plans. Available On-Premise and On-Cloud. Choose as per your requirements. Runs of both Apache & IIS servers.

Add-on Services

FlinkISO configuration and adaptation, training to FlinkISO usage, Internal Auditing, business process improvement & strategy building, project management

24/7 Support

We provide round the clock 24/7 online support to all our customers. Live assistance is provided during QMS implementation.

QC dashboardquality control

Quality Control (QC) dashboard consist of following :

  1. Customer Complaints
  2. Measuring Devices for Calibrations
  3. Calibrations
  4. Customer Feedbacks

Customer Complaints

Customer Complaints
  • Customer Complaints +

    Customer Complaints are critical for any organisation and needs immediate attention. Post performing the "Root Cause Analysis" of the customer complaint, a Corrective and Preventive Action plan needs to be deviced, this is an integral part of maintaining Quality.

    To add customer complaints you should have added "Customers"  & "Products".

    Once you have the customer's list ready, you can add customer complaints.

    To add a new complaint, select customer form the dropdown & then select Complaint Source, then select relevant (product or challan in case the source is delivery ), add new complaint number & date.

    You can then assign the customer complaint to any user from "Assigned To" drop down & also select the target date for closure.

    Once you select Assigned to & Target Date and publish the complaint, the User to whom you have assigned the task will get the assigned complaint's details along with the target date on his/her dashboard on every login. The User is then expected to update the status before the target date.  

  • Adding Customer Complaint To MRM +

    While creating a MRM for a particular month, you will see the list of all the customer complaints under "Topics". You can then choose and select any or all the customer complaints as a Topic under upcoming MRM. Once you select a particular customer complaint/s for a MRM, an alert will be seen near Complaint Details (Added In Meeting)

  • Adding Customer Complaints to CAPA +

    You can add a Customer Complaint to Corrective Preventing Action table by simple clicking "Add To CAPA?" checkbox as Yes and then selecting the CAPA Source from the dropdown. Once the CAPA is resolved, you can mark the Status as Closed along with the closure Date.

  • Customer Feedbacks +

    Appraisals can be added for each employee. Appraisals can be of two types. 1. Self Appraisals 2. Without-Self Appraisals.

    Under self appraisals, employees will be sent appraisal questioner.

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  • Measuring Devices for Calibrations +

    This lists is auto-populated during adding new devices.

    If you choose "Calibration Required" as "Yes", a new device will be automatically added to "List of Devices For Calibration" table.

    A FlinkISO user who is selected as the person responsible for maintenance will get alerts for the scheduled calibrations.

  • Calibrations +

    List of all the calibrations performed on different devices will be displayed here. Users can select the next calibration date and accordingly they will be prompted to add the details of the performed calibration based on "Next Calibration Date"

  • 1

30 Day Trial

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1 month free trial

Start your 1 month free FlinkISO On Cloud QMS trial. Upto 10 users, 5 GB Space, No Payment Required.

Schedule a demo

Schedule a live demo to understand how FlinkISO QMS software can automate your existing paper based system.

Get customized quote

Get customized quote basis on your requirements. FlinkISO is available on-cloud as well as on-premise.

What client say?testimonials

  • The FlinkISO Online System certainly has revolutionized our business, it certainly allows us to work "smarter not harder".

    The online tracker, database, reports, and graphs etc., have outperformed our initial system.

    All the documentation is accessible at the press of a button, needless to say we are proud to be affiliated you and with this level of professionalism.

    Mrs. V. Donjeany LEPRO Corporation CC, South Africa.
  • We have been using FlinkISO as our Quality Management software for the past year and we are extremely satisfied with the software and services offered.

    The support team installed the software for us and worked with us to customize our Quality Management website which made the transition from a paper based system to an online one effortless.

    They always respond promptly to any questions or inquiries and have processed our web customization requests with speed and reliability.

    I would highly recommend their services.

    Priyangi Perera Pro-Lab Diagnostics, Round Rock, Texas.
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Happy Customers across the globe


Techmentis Global Services Pvt Ltd
D-502, Om Elegane-3 CHSL,
Malad, Mumbai-64, MH, India

+91 2876 60 60 
+91 9820567801


Excelledia Quality Consulting
#49, B, Ring Road, Al Muntazah,
Doha, Qatar

+974 4016 4157 
+971 4 359 3545


JCS Consultancy
26-30, 17th Noemvriou Street,
15562 Athens, Greece

+0030 6944 658031


Techmentis Global Services Pvt Ltd
49, Stagelands,Langley Green
Crawley, West Sussex RH117pg



South Africa

Junto Group
Madison Square Offices No.1,
5th Street, Northwold

+27 11 251 6300
+21 76 264 9884

East Africa

Sleek Management Consultancy (K) Ltd.
Development House, Tom Mboya Street,
P.O. Box 2135-00202, Nairobi, Kenya.

+254 772950463
+254 722818683


Supply Network Agency PLT
No.38, Jalan Desa 13/1,
Bandar Country Homes, 48000, Rawang, Selangor

+60 12-488 3001 

South East Asia

Bizsmart Technology Sdn Bhd
PSDC Building, 2nd Floor, No.1,
11900 Bayan Lepas, Penang,Malaysia

(604) - 640 9087 / 9088 
(6012) 453 9171