On Cloud/On Premise

Flexible plans. Available On-Premise and On-Cloud. Choose as per your requirements. Runs of both Apache & IIS servers.

Add-on Services

FlinkISO configuration and adaptation, training to FlinkISO usage, Internal Auditing, business process improvement & strategy building, project management

24/7 Support

We provide round the clock 24/7 online support to all our customers. Live assistance is provided during QMS implementation.

QC dashboardquality control

Quality Control (QC) dashboard consist of following :

  1. Customer Complaints
  2. Measuring Devices for Calibrations
  3. Calibrations
  4. Customer Feedbacks

Customer Complaints


Customer Complaints
  • Customer Complaints +

    Customer Complaints are critical for any organisation and needs immediate attention. Post performing the "Root Cause Analysis" of the customer complaint, a Corrective and Preventive Action plan needs to be deviced, this is an integral part of maintaining Quality.

    To add customer complaints you should have added "Customers"  & "Products".

    Once you have the customer's list ready, you can add customer complaints.

    To add a new complaint, select customer form the dropdown & then select Complaint Source, then select relevant (product or challan in case the source is delivery ), add new complaint number & date.

    You can then assign the customer complaint to any user from "Assigned To" drop down & also select the target date for closure.

    Once you select Assigned to & Target Date and publish the complaint, the User to whom you have assigned the task will get the assigned complaint's details along with the target date on his/her dashboard on every login. The User is then expected to update the status before the target date.  

  • Adding Customer Complaint To MRM +

    While creating a MRM for a particular month, you will see the list of all the customer complaints under "Topics". You can then choose and select any or all the customer complaints as a Topic under upcoming MRM. Once you select a particular customer complaint/s for a MRM, an alert will be seen near Complaint Details (Added In Meeting)

  • Adding Customer Complaints to CAPA +

    You can add a Customer Complaint to Corrective Preventing Action table by simple clicking "Add To CAPA?" checkbox as Yes and then selecting the CAPA Source from the dropdown. Once the CAPA is resolved, you can mark the Status as Closed along with the closure Date.

  • Customer Feedbacks +

    Appraisals can be added for each employee. Appraisals can be of two types. 1. Self Appraisals 2. Without-Self Appraisals.

    Under self appraisals, employees will be sent appraisal questioner.

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  • Measuring Devices for Calibrations +

    This lists is auto-populated during adding new devices.

    If you choose "Calibration Required" as "Yes", a new device will be automatically added to "List of Devices For Calibration" table.

    A FlinkISO user who is selected as the person responsible for maintenance will get alerts for the scheduled calibrations.

  • Calibrations +

    List of all the calibrations performed on different devices will be displayed here. Users can select the next calibration date and accordingly they will be prompted to add the details of the performed calibration based on "Next Calibration Date"

  • 1

30 Day Trial

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Platform independent

FlinkISO is a platform independent qms which runs on all OSs & Browsers.

What client say?testimonials

  • The FlinkISO Online System certainly has revolutionized our business, it certainly allows us to work "smarter not harder".

    The online tracker, database, reports, and graphs etc., have outperformed our initial system.

    All the documentation is accessible at the press of a button, needless to say we are proud to be affiliated you and with this level of professionalism.

    Mrs. V. Donjeany LEPRO Corporation CC, South Africa.
  • We have been using FlinkISO as our Quality Management software for the past year and we are extremely satisfied with the software and services offered.

    The support team installed the software for us and worked with us to customize our Quality Management website which made the transition from a paper based system to an online one effortless.

    They always respond promptly to any questions or inquiries and have processed our web customization requests with speed and reliability.

    I would highly recommend their services.

    Priyangi Perera Pro-Lab Diagnostics, Round Rock, Texas.
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Happy Customers across the globe

India

Techmentis Global Services Pvt Ltd
D-502, Om Elegane-3 CHSL,
Malad, Mumbai-64, MH, India
contact@techmentis.biz

+91 2876 60 60 
+91 9820567801

UAE

Excelledia Quality Consulting
#49, B, Ring Road, Al Muntazah,
Doha, Qatar
contact@techmentis.biz

+974 4016 4157 
+971 4 359 3545

Europe

JCS Consultancy
26-30, 17th Noemvriou Street,
15562 Athens, Greece
contact@techmentis.biz

+0030 6944 658031

 

South Africa

Junto Group
Madison Square Offices No.1,
5th Street, Northwold
contact@techmentis.biz

+27 11 251 6300
+21 76 264 9884

East Africa

Sleek Management Consultancy (K) Ltd.
Development House, Tom Mboya Street,
P.O. Box 2135-00202, Nairobi, Kenya.
contact@techmentis.biz

+254 772950463
+254 722818683

South East Asia

Bizsmart Technology Sdn Bhd
PSDC Building, 2nd Floor, No.1,
11900 Bayan Lepas, Penang,Malaysia
contact@techmentis.biz

(604) - 640 9087 / 9088 
(6012) 453 9171